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Customer Management
Convergence CM from OSSI provides a suite of enterprise business solutions that enable hospitality services to integrate, streamline and grow their businesses.
The Convergence CM Suite integrates all of the industry standard features in Customer Management at your fingertips through a revolutionary touchscreen interface for the operator and a streamlined web interface for the manager.
OSSI CM was built from the ground up to be the reliable, flexible, and scalable solution necessary for you to be successful today and take advantage of market opportunities down the line.
Convergence CM is a solution that is:
Always Available
Solid uptime and industry-leading offline capabilities mean you are always on and ready to do business. And with real-time Customer Tracking reporting, you get the important information you need to make immediate management decisions.
Infinitely Flexible
Industry collaboration and best practices have allowed OSSI to produce software that effectively addresses hospitality needs—whether you’re a single club or 50-outlet fitness center. Configure and manage your software in a way that helps you get the results you’re looking for. In addition, get flexibility in how you roll out your technology with managed solution options from OSSI.
Ready to Grow
OSSI is always prepared for your growth. Superior solution architecture means you don’t have to extensively invest in new hardware or infrastructure to grow your operation. And when you’re ready to try new technology to enhance guest experience, Convergence CM has the interfaces and expertise necessary to make it happen.
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